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Dream Shot EE

Refund and Returns Policy

1. Refund Eligibility

We offer refunds under the following conditions for our online courses and services:

  • Full Refund: If you request a refund within 7 days of your purchase and have not accessed any course content, you are eligible for a full refund.
  • Partial Refund: If you have accessed the course but feel that it doesn’t meet your expectations, please contact us within 7 days of your purchase. Refunds in this case will be reviewed on a case-by-case basis, and a partial refund or course credit may be offered.
  • Technical Issues: If you experience technical difficulties that prevent you from accessing course materials, please contact us within 7 days of your purchase. If the issue cannot be resolved, we will offer a full refund.

2. Non-Refundable Items

Please note that the following are non-refundable:

  • Downloaded Materials: Once you have downloaded any course materials, including PDF guides or other resources, no refund will be provided.
  • Course Access After 7 Days: If more than 7 days have passed since your purchase, or if you’ve accessed the majority of course content, refunds will not be issued.

3. How to Request a Refund

If you believe you are eligible for a refund, follow these steps:

  1. Contact our support team at info@dreamshotee.quest within the specified refund period (7 days).
  2. Provide your order details and the reason for your refund request.
  3. We will review your request within 3-5 business days and notify you of the decision. If your refund is approved, it will be processed through the same payment method you used at checkout. Please allow 5-7 business days for the refund to appear in your account.

4. Exceptions

Refund requests made in bad faith or after substantial use of course content may be denied. We reserve the right to refuse refunds in cases of abuse of this policy.

5. Changes to the Refund and Returns Policy

We may update or modify this policy at any time. Any changes will be reflected on this page, and the last updated date will be displayed at the bottom of the policy.

If you have any questions or concerns, feel free to contact us at info@dreamshotee.quest. We are here to help!

Last Updated: 02.20.2025